Odoo Sales Reports and Dashboards in Syria: USD, New Pound and KPIs

Odoo gives a business in Damascus, Aleppo or Homs daily, monthly and per-branch sales figures, in dollars if your books are in dollars, without rebuilding them in Excel. Two Syrian facts shape how you read them:

• No Syrian localization: a new database loads Odoo's generic chart of accounts with placeholder 15% sales and purchase taxes, which you and your accountant must replace.
• The new pound: since 1 January 2026, 100 old pounds equal 1 new pound, both under Odoo's one SYP currency. Pound history from before that date is 100 times larger than today's figures.

Take a Damascus solar and inverter dealer with a showroom till and installation projects quoted in Sales. Its sales sit in four reports:

• Sales > Reporting > Sales (Sales Analysis): confirmed orders by confirmation date.
• Accounting (or Invoicing) > Reporting > Management > Invoice Analysis: posted customer invoices minus credit notes. Odoo's own help text sends you here for turnover.
• Point of Sale > Reporting > Orders: showroom receipts by shop, session and cashier. Takings by payment method are under Point of Sale > Orders > Payments.
• CRM > Reporting > Forecast: installation deals by expected closing month.

The Dashboards app, included in Community, adds ready-made dashboards for Sales, eCommerce, Invoicing and, with the Employees app, Point of Sale; building your own needs Enterprise.

An honest note: if you only issue invoices and keep a ledger, a local accounting program may be enough. Odoo's reporting pays off when orders, stock, the till and the pipeline share one database.

Odoo's sales reports total money in the company currency, which Odoo will not let you change once journal items exist. Sales Analysis converts each order at the rate stored on it.

• Books in USD: a pound order converts at the SYP rate recorded for its date. A 2025 order used an old-scale rate and a 2026 order a new-scale one, so dollar totals stay comparable. The risk is a stale rate: orders confirmed before the day's rate is entered take the latest rate on file and keep it, even after you correct the rate.
• Books in SYP: everything before 1 January 2026 is in old pounds, so January 2026 against December 2025 looks like a 99% drop, on the standard Sales dashboard too. Compare within 2026, or divide older months by 100 in an export.
• Open documents that straddle the change: a pound order confirmed in 2025 but invoiced in 2026 keeps old-scale prices and comes out about 100 times too large; an old-pound invoice paid in new pounds looks 99% unpaid. Have your accountant restate them in new pounds first.

To split sales by currency, keep one pricelist per currency and group Sales Analysis by Custom Group > Pricelist; amounts stay in company currency. For the dollars and pounds actually invoiced, group Invoice Analysis by Currency and read Untaxed Amount in Currency.

Taxes: until your accountant replaces the generic chart's default 15% sales tax, Total runs 15% above Untaxed Total. Judge performance on Untaxed Total, the base for margins too.

The solar dealer's owner sees three sales figures, each one right:

• Sales Analysis counts confirmed orders by confirmation month; later credit notes do not reduce them. Since Odoo 18 its default measure is Qty Ordered, so switch to Untaxed Total.
• Invoice Analysis, with the Invoiced and Customers filters, counts posted invoices minus credit notes. Use it for turnover.
• Uninvoiced showroom receipts post one journal entry per till session, so they reach the income accounts but never Invoice Analysis. Sales Analysis includes them under the till's Sales Team.

Till cash needs a currency decision. On Odoo 19 each till works in one currency, since every payment method's journal must match it, so dollars and pounds need a till each. Odoo 20 cash and bank payment methods accept several currencies; test mixed payments before go-live.

For margins, keep the Cost field right on every product, and on Odoo 19 enable Sales > Configuration > Settings > Pricing > Margins (Odoo 20 has margins always on). Order lines keep their own cost while Invoice Analysis uses today's, so read past margins in Sales Analysis.

The currency trap: with dollar books, a pound order's dollar margin depends on its order-date rate. A fixed price on the SYP pricelist stays put when the rate moves, so dollar margin quietly shrinks; a rule based on the dollar Sales Price converts at each order's rate. Group Sales Analysis by Pricelist with the Margin measure to spot the gap. In pound books, never set a 2026 new-pound cost against a 2025 old-pound sale.

Save each view below under Favorites > Save current search (Save search on Odoo 20); favorites stay private unless you share them.

• Turnover by currency: Invoice Analysis, Invoiced and Customers filters, grouped by month and Currency. Untaxed Amount gives each currency's share in company currency; Untaxed Amount in Currency shows pound invoices in pounds.
• Rate freshness: Accounting (or Invoicing) > Configuration > Currencies, the date of the last SYP rate. If it is not today, today's pound orders carry a stale rate.
• Unpaid by currency: Customers > Invoices, To pay filter, grouped by Currency. With dollar books, pound debts lose dollar value when the pound weakens.
• Orders and margin by currency: Sales Analysis grouped by Pricelist, with Untaxed Total and Margin. There is no margin % measure, so divide Margin by Untaxed Total in a spreadsheet.
• Till takings by payment method: Point of Sale > Orders > Payments, or its Reporting > Sales Details.
• Ready to invoice: Sales Analysis, To Invoice filter, Untaxed Amount To Invoice: what can be billed now, not the whole unbilled book (Untaxed Total minus Untaxed Amount Invoiced). For a reconstruction contractor billing in stages, it is finished work not yet claimed.

For an owner abroad on a weak line, the Digest Email option under Settings > Emails sends a summary; open the digest to choose daily, weekly, monthly or quarterly. Its All Sales figure includes tax and needs at least User: All Documents rights, and its Revenue comes from income accounts, so neither matches the pivot exactly.

Only Sales Administrators see Sales > Reporting, and Invoice Analysis also needs Invoicing or Accounting rights. Users with Own Documents Only rights see only rows where they are the salesperson or none is set, in both analyses; dashboards follow the same rules. There is no standard "my team only" level: if the Aleppo manager must see only Aleppo, use company branches and limit that user to the Aleppo branch, or add a custom record rule.

For branches in Damascus, Aleppo and Homs, pick one key and use it everywhere:

• A Sales Team per branch: the lightest option; the pivot groups by it directly.
• A warehouse per branch: with Inventory, Sales Analysis groups by Warehouse.
• Company branches, from the Branches tab of the company form: own pricelists and stock under the parent's accounting settings. Multi-company is on the Custom plan; check branch pricing on Odoo's official pricing page.
• Analytic accounts per branch, filled by Analytic Distribution Models, for branch profit and loss.

Three Syrian clean-ups make them trustworthy:

• Merge customers typed once in Arabic and once in Latin letters.
• Keep one pricelist per currency, so each order shows its currency.
• Name one person to enter the SYP rate each morning, before the first order.

METCH, an official Odoo Ready partner with a team in Damascus, can set up your currency policy, branch structure and owner dashboards. Book a free consultation and bring a month of USD and SYP invoices with your rate log; we will show how to report them in one currency.